The carrier is not responsible for unloading or moving merchandise to your house, uncrating, installing or removing packing material. Tailgate delivery to your curbside is available for extra cost. This will be about 7 to 10 business days.The trucking company will call you ahead of time to schedule an appointment for you. Large Item Delivery - Some merchandise is too large to ship via ground courier and need to be shipped by freight truck.Items such as bath tubs, skirting, doors, steps, furnace.Generally delivers 5-10 business days after order.May require a pallet mover, forklift, or extra help to move.Costs vary dependent on size and location.Express delivery available upon request.Generally are in a box you can carry with two hands.Defectsĭefective products will be replaced or repaired according to the terms of the original manufacturer's warranty Shipping Small Items Once your items are on the road, cancellation is subject to the restocking fee and shipping charges in both directions. CancellationĪfter an order has been placed but before it has shipped, the order can be canceled. Concealed damage must be reported within 3 business days to be eligible for any credit or replacement. Should you decide to keep a damaged product, document the damage in detail on the bill of lading before signing any paperwork. Refuse shipment on any item visibly damaged beyond your acceptability. DamageĪny product damaged during shipment should not be accepted at delivery. NON-RETURNABLE ITEMS: All electrical and furnace parts, all furnace and HVAC units. Once item is received and inspected, we will issue refund.All Furnace and HVAC units are not returnable.
All doors are non returnable,if unsure of how to measure please call.All returns will be charged a 15% restocking fee.
No items will be considered for a refund beyond 30 days of receipt.
ELECTRICAL AND FURNACE PARTS ARE NOT RETURNABLE.Any items ordered under promotional shipping rates will incur actual shipping rates in the event of a return. Shipping costs both ways are the responsibility of the customer.All items being returned must be in new condition in their original packaging to be considered for a refund.If you encounter any problems with the merchandise in your order, follow the instructions below for the quickest resolution as we strive for your total satisfaction. Star Mobile Home Supplies stands behind each product that we sell. These skylights are applicable for shingled or metal roofs on manufactured homes or RV's. Fox surface mount skylights Do Not Leak and carry a limited life time warranty. Many skylights of this style have caused problems for other manufacturers. These skylights have been proven over 15 years and in 1.5 million installations. Provide a reliable waterproof installation when installed in accordance with our instructions. One piece seamless construction made from unbreakable polycarbonate. The F3 has anti-siphon ridges molded in a narrower flange. Surface mount skylights are easy and quick to install. The tinting reduces unwanted solar gain and fading Heavy polycarbonate in rich, smoke color.Skylight comes with pre-punched flanges and is complete and ready to mount over roof opening of metal or sloped (3:12) pitch or greater) roof.Multi-pane construction provides maximum insulation.High-tech engineered polycarbonate blocks over 97% of ultra-violet light.Unique ventilation system prevents fogging and condensation.Unbreakable polycarbonate panes protect against damage and intrusion.Our innovative design channels water away from skylight and prevents leaks.